Universal International Freephone Number (UIFN)


Let your customers reach out to you from 50 countries with ONE SINGLE toll free number without any charge! Choose your unique UIFN numbers now from our number pool or contact our customer service officer immediately. You can have your numbers up and running within 2 to 4 weeks!

How Does Universal International Freephone Number Help?


The difference between ITFS and UIFN is the former one requires one number for each country whereas the later one can allow one number covering up to 50 countries! We provide such a kind of numbers to allow you to call forward phone calls from your customers in different countries to the same location, i.e. customer service centres or sales offices. You do not have to set up local offices everywhere but simply make use of these numbers to serve your customers from all over the world. This is the fastest and most cost-effective way to expand your business to overseas countries! UIFN numbers are commonly used by many MNCs to provide 7 x 24 customer support to their global customers, a very popular tool for marketers to promote their products globally without setting up each individual service centre in every single country as well. What is more, the uniform telephone number can prominently show your business's uniqueness! Our clients include many MNCs from banking and finance industry, hospitality, airlines, on-line business operation, luxury brands, contact centres, electronic products, software and hardware manufacturers, etc.

Customer Case Sharing


Our customer, a prestigious 5-star Hotel Chain, is using our UIFN number to provide centralized hotel booking and customer service for the clients from 38 countries including China, Asia Pacific Regions, the US and Europe. In all those 38 countries, their clients can call their UIFN number to get connected to their global customer service centre in Malaysia. The hotel group has more than 150 hotels globally but they only need to operate one customer service centre in Kuala Lumpur! This helps them save a lot of operational cost as running one contact centre is much cheaper than running 38 centres in 38 countries!
 

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