Established in 2010, GVM is an international telecommunications provider headquartered in Hong Kong, providing telecom services worldwide. We offer Toll Free, DID, UIFN and IDD as well as many other supplementary services worldwide.
GVM is a trusted partner for our clients who believe in 「Business without Borders」. We give businesses a local presence by providing them with international Toll Free and local numbers that their customers recognize and are comfortable to call. Our outbound IDD calls’ capability and capacity support millions of calls per day, helping a lot of large enterprises reach their customers globally for proactive selling and customers follow-ups. We also help enterprise customers handle marketing campaigns on SMS blasting and provide SMS services for transaction confirmations or authentications.
Year over year, GVM continues to grow. Our powerful and enterprise-grade network delivers millions of inbound toll free and outbound IDD calls reliably every day. We』ve built proprietary call systems and features that help our clients operate more efficiently. Our customers get more than just a phone number – all numbers come with advanced call forwarding features, time of day routing, location routing, business continuity plan, intelligent call distribution, IDD calls with dedicated CLI, white list and black list, etc. Every day, GVM continues to evolve telecom solutions with a focus on the needs of worldwide businesses..
In addition to our technical capabilities, GVM believes in first-class customer service. Our well-trained and multilingual customer service representatives are professional, courteous and easy to be reached, providing 24 hours customer support to customers from everywhere of the globe.
We assist clients in many industries by extending their reach to new markets and helping them increase their revenue and raise their level of customer service. Whether a Fortune 500® corporation, mom-and-pop shop, or a company anywhere in between, GVM provides a premium service along with unsurpassed customer service.
Why GVM? Our advantages in Asia Being an international telecommunication service provider in Hong Kong, GVM has cutting-edge equipment as well as devices in our local well-established data centres. We are specializing in providing telecom service in Asia region, especially 4008 numbers. Since our data centres are in Hong Kong, compared with other overseas telecom […]
For International Toll Free Service (ITFS), we offer 2 types of connection choices: PSTN Number Mapping (Public Switched Telephone Network) SIP Connection (Session Initiation Protocol Connection/ SIP Trunking) PSTN Number Mapping is the traditional circuit-switched telephone networks which offers telecommunication service. PSTN involves physical infrastructure setting, including telephone lines, fiber optic cables, communication satellites, submarine […]
SIP Connection (SIP Trunking) allows voice calls made through the Internet, which is a very cost-saving way for dialing long distance calls, compared with PSTN number mapping. By using SIP Connection to call, the quality can be directly controlled and stability is well maintained. It is because failover solutions can be implemented in SIP Connection. […]
More about Toll Free Numbers/800 numbers Toll Free Numbers are also generally called 800 numbers worldwide, though their pattern can have other varieties, e.g. 888, 877, 866, 1800, 122, 0066, 400, etc., instead of simply starting with 800. 800 numbers become a representative name universally as they are the first toll free numbers born a […]
The Function of DID Numbers DID numbers, called local numbers as well, is a kind of toll free numbers for enterprises』 clients to contact them. Their number pattern has no difference from a normal real local telephone number. When the call pick-up destination is located overseas, callers usually do not aware that they are dialing […]
CLI Conversion / IDD Calls with dedicated CLI Caller Line Identification (CLI) means the calling number display that callees can see on their phone whenever there is an incoming call. Usually, people do not tend to pick up calls with overseas or unfamiliar numbers for fear that they will be charged with expensive toll or […]
There are generally 4 types of intelligent routing features : 1. Time-of-Day Routing Time-of-Day Routing allows inbound calls to be picked at various locations according to the time slot predesignated. For example, from 9-6 p.m. on Monday to Friday, customers can pick up their calls in offices. In non-office hours, those calls can be […]
Global Voice and Messaging Limited (GVM Ltd) is an international telecommunication provider, offering Toll-Free, DID, UIFN and IDD services with a coverage in a large amount of areas, which connect you and your customers through SIP trunks or fixed lines. We tailor-make different IT solutions and plans according to clients needs and requirements. Taking CLI (Call […]
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